Working with aACE+ VerticalResponse

Your aACE solution integrates with VerticalResponse for seamless management of your email marketing lists. If you’re just starting out with aACE+ VerticalResponse, you may find it useful to follow this workflow.

  1. Create a new list in aACE.
  2. Add contacts to the list.
  3. Navigate to the contact list and search for inactive or pending contacts. Activate these contacts if necessary or remove them from the list.
  4. Navigate to the contact list and search for contacts with missing email addresses. If you have the addresses enter them, or remove the contacts from the list.
  5. Navigate to the contact list and search for duplicate emails by entering “!” in the Email field in Quick Search. Remove any duplicates from the list.
  6. Upload new contacts to VerticalResponse and review the rejected records. This will show anything that bounced, unsubscribed previously, or is a duplicate. If contacts have been rejected because they have previously bounced in VerticalResponse, check that their email address has been entered correctly.
  7. Remove rejected records to pull any contacts off the list that will not successfully upload to VerticalResponse.
  8. Repeat steps 2-7 as you add new contacts.

Note that steps 3-5 ensure that you are uploading only "clean" data into VerticalResponse, i.e. only active contacts with valid email addresses that are not duplicates. Step 7 ensures that the number of contacts in your aACE and VerticalResponse lists match.


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